Mission Statement
At Crowder Orthodontics, our goal is to help our patients reach their goals in life. We strive to create more than just excellent smiles, but to enhance our patients’ quality of life. We will therefore provide each patient with exceptional orthodontic care while maintaining the highest standards of excellence and professionalism. Our office will maintain a warm, caring and compassionate patient-centered practice and we will continually work to create positive orthodontic experiences beyond our patients’ expectations.
To accomplish our mission we will provide:
- Excellent courteous communication with our patients and staff
- A highly trained and professional staff
- State-of-the-art equipment and technology
- A genuine concern of our patients’ time
- Customized care for our patients
As a result we hope that:
- Our patients are highly satisfied with their personalized and customized care
- Our patients form a positive relationship with our staff
- Our patients reach their personal and professional goals in life
- Our patients have confidence in our care that they feel comfortable recommending us to their friends and family
Operating Hours:
At Crowder Orthodontics, we are open to serve you, answer questions or schedule an appointment during the following hours:
Dothan Office: Monday – Thursday: 8 a.m. – 5 p.m.
(closing for lunch from 12 p.m. – 1:30 p.m.)
Friday: 8 a.m. – 12 p.m.
Ozark Office: First Friday and third Thursday of each month.
Eufaula Office: Third Friday of each month.
Please call for specific dates and hours at Ozark and Eufaula.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.
Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.